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Great Service
They were so helpful and professional from first phone call. Garage door would not close after meeting up with my truck bed…oops…. Fit me in at the end of a day they were booked. They were very efficient would highly recommend this company.
Response from Overhead Door Company of Southwestern Idaho™
Robin, Thank you for taking the time to give us a review, we appreciate your business!
Thank you
Bryan Robinson
Manager
The company gets 5/5 for professionalism
My distress call to Overhead Door to address a broken tension spring was answered promptly, courteously and professionally.. the tech arrived when he was scheduled (and called ahead to confirm his arrival). After inspecting the damage He informed me, before starting the work what the cost would be. I agreed. He was professional, talented with his tools, and skilled at his craft. He had all the parts that was required to complete the job in his trUck. The job was done (the broken tension spring replaced) in less than an hour. In my humble opinion the charge ,for the amount of work was a tad too high. The tech also provided me his professional opinion on the status of my garage door equipment and explained the technology on the newer gadgets now available on the market. The company gets 5/5 for professionalism but My rating is 4 out of 5 stars because I see the need for better pricing.
Response from Overhead Door Company of Southwestern Idaho™
Billy, Thank you for taking the time to give us a review. We appreciate your business and your feedback on our pricing.
Thank you
Bryan Robinson
Manager
Garage door
Excellent job and the rep/installer Shane was great to work with👍
Keith was outstanding!
Our door was making a mysterious loud cracking sound on opening/closing. Within minutes, Keith had narrowed it down to one of our panels. He lubricated it, then gave all the other door parts/hinges a thorough inspection. Very impressed with his professionalism and wanting to clearly describe what the problem was and how to fix it. Very happy with Keith’s and Overhead Doors service.
Great job
As always, another outstanding job with a great installer.
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Please leave us feedback about your experience with Overhead Door Company.