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    Great Service

    Rated 5 out of 5
    August 31, 2020

    They were so helpful and professional from first phone call. Garage door would not close after meeting up with my truck bed…oops…. Fit me in at the end of a day they were booked. They were very efficient would highly recommend this company.

    Robin Ellis

    Response from Overhead Door Company of Southwestern Idaho™

    Robin, Thank you for taking the time to give us a review, we appreciate your business!
    Thank you
    Bryan Robinson
    Manager

    The company gets 5/5 for professionalism

    Rated 4 out of 5
    August 24, 2020

    My distress call to Overhead Door to address a broken tension spring was answered promptly, courteously and professionally.. the tech arrived when he was scheduled (and called ahead to confirm his arrival). After inspecting the damage He informed me, before starting the work what the cost would be. I agreed. He was professional, talented with his tools, and skilled at his craft. He had all the parts that was required to complete the job in his trUck. The job was done (the broken tension spring replaced) in less than an hour. In my humble opinion the charge ,for the amount of work was a tad too high. The tech also provided me his professional opinion on the status of my garage door equipment and explained the technology on the newer gadgets now available on the market. The company gets 5/5 for professionalism but My rating is 4 out of 5 stars because I see the need for better pricing.

    Billy DSouza

    Response from Overhead Door Company of Southwestern Idaho™

    Billy, Thank you for taking the time to give us a review. We appreciate your business and your feedback on our pricing.
    Thank you
    Bryan Robinson
    Manager

    incomplete window replacement on garage door

    Rated 3 out of 5
    October 11, 2021

    the company is great but did not complete this particular job

    Barbara L Cole

    Response from Overhead Door Company of Southwestern Idaho™

    Barbara, we are still waiting on the replacement parts from the manufacture. As soon as we have them your door will be completed. I am truly sorry for the issue but unfortunately with the current state of the industry our hands are tied.
    Thank you
    Bryan Robinson, President

    Estimate

    Rated 5 out of 5
    September 20, 2021

    Derrick Whiting did a great job measuring and offering options for our garage door replacement. He is ver knowledgable and has a great personality.

    Joseph L Holter

    Super fast service

    Rated 5 out of 5
    August 9, 2021

    My garage door spring broke yesterday morning as I was planning to leave for work. I couldn’t even get the door open to get my car out of the garage. I had called another garage door company since the owner is local to my neighborhood. However, they would only come out if I paid emergency hours ($180 per hour; I called them at 8:30 a.m.) to come and asses the spring, then they would go back to their office and make the spring, then come out sometime in the next two weeks to install it. So, I called Overhead door and they had a very nice and professional representative out within two hours, replaced both springs, and even had to fix some of the door panel brackets for just over $200. Great service and very friendly. Thank you so much.

    Kevin Jernigan


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